In this episode, Zinda Law Group CEO and founder, Jack Zinda, talks about creative ways to find new business from your past and existing clients.
Discussed in this Episode:
You have to do a good job
Personally interact with them once a month
Survey the client regularly
Keep in touch
You Have to Do a Good Job
Unless your client enjoyed their experience working with you, you’re never going to get returning business. It may sound simple, but focusing on being the best that you can be today will create business for the future.
Personally Interact with Them Once a month
It’s important to remind your clients that you are actively working on their case or that you’re thinking about them. Make an extra effort to meet in person or over a teleconference video chat.
Survey the Client Regularly
Once a quarter send a survey to your clients. Without constructive criticism you’ll have no way of knowing what areas need to be improved.
Keep in Touch
Once the case is complete, reach out to them at least once a year with a small gift or reminder of your services. Doing simple things to keep your name in a client’s mind will greatly improve your chances of getting future work from them.
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